Privacy Policy – Verivision

Last Updated: 05 November 2025
Website: https://verivision.co.za
Contact Email: verivision@cybersmart.co.za

At Verivision, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We may collect personal information when you:

Contact us through our website

Request a quotation or service

Complete an enquiry form

Communicate with us via email or telephone

Use our services for CCTV, Wi-Fi, Fibre, Networking or Security systems

The personal information we may collect includes, but is not limited to:

Full name

Contact details (email address, phone number)

Physical address or location (if related to service delivery)

Company or business information (if applicable)

Any details voluntarily provided in communication

We may also automatically collect:

IP address

Browser type

Device information

Website usage analytics (non-identifiable)

2. How We Use Your Information

Your information may be used to:

Respond to enquiries

Provide quotations, services, and support

Communicate regarding projects, appointments, or service updates

Improve our website and customer service experience

Maintain internal records and invoicing

Meet legal and regulatory obligations

Your information will not be sold, shared, or distributed to third parties except where required to deliver our services (e.g., suppliers, subcontractors, courier deliveries) and only on a confidential and need-to-know basis.

3. Data Storage & Security

We take reasonable technical and organisational measures to secure your personal information and prevent:

Loss

Damage

Unauthorized access

Misuse or disclosure

Your information may be stored electronically or physically and will only be accessible to authorised personnel.

4. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. No personal identifying information is collected through cookies. You may disable cookies in your browser settings if preferred.

5. Sharing of Information

We may share your personal information only when:

Required to deliver or install products and services

Required by law or legal authorities

Working with trusted service providers under confidentiality agreements

We do not sell or rent personal data under any circumstances.

6. Your Rights Under POPIA

You have the right to:

Request access to the personal information we hold about you

Request correction or updating of your information

Request deletion where legally possible

Withdraw consent where processing is based on your permission

To exercise these rights, email us at:

📧 verivision@cybersmart.co.za

7. Retention of Information

We retain personal information only for as long as necessary to:

Provide services,

Meet legal requirements, or

Resolve disputes.

Once no longer required, data is securely deleted or destroyed.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website. Continued use of our website signifies acceptance of any updated terms.

10. Contact Us

For questions, concerns, or POPIA-related requests, please contact:

Verivision
📧 verivision@cybersmart.co.za